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✦ Telecom, 5G & ICT Infra Active & Passive Supply · Installation & Commissioning (I&C) · Multi-OEM AMC & Reverse Logistics

ICT Infrastructure, I&C, AMC & Passive Systems

Industrial-scale ICT infrastructure supply, multi-site Installation & Commissioning (I&C), 24x7x365 multi-OEM Annual Maintenance Contracts (AMC) with 2-hour CTR SLAs, passive fiber/UPS systems, and 3-layer supply chain & reverse logistics across the UAE and region.

UAE Sovereign Data Compliant 24x7x365 Mission-Critical SLA ISO 27001 · 20000-1 · 9001
PLATFORMS, NODES & OEM ECOSYSTEM:
Cisco / Juniper / Extreme / BrocadeF5 / Fortinet / Check Point / Radware / A10HPE / Dell EMC / IBM / Fujitsu / OracleNetApp / Hitachi / CommvaultOptical Fiber & GPON / FibernetEnterprise UPS & Power SystemsActive & Passive Structured CablingL1–L4 Hands & Feet Field EngineeringReverse Logistics & RMA Depot24x7x365 Helpdesk & 2-Hr CTR SLA

Executive Overview & Governance

Large-scale enterprise and government networks depend on flawless physical execution across hundreds of distributed sites. BNB operates a battle-tested, three-layer ICT service delivery framework uniting our Technical Service Layer, 24x7x365 Helpdesk Layer, and Supply Chain & Reverse Logistics Layer. With experience managing inventories exceeding 1,000,000+ active and passive devices globally and commissioning 1,500+ multi-site locations, we deliver turnkey hardware supply, Installation & Commissioning (I&C), Site Build & Deployment (SBD), Non-IT fiber/UPS power engineering, and multi-OEM Annual Maintenance Contracts (AMC).

01 · Technical Service Layer SLA Monitoring · Service Review · Deterministic Delivery
02 · 24x7x365 Helpdesk Layer Roster Mgmt · Rapid Ticket Resolution · T&M Accountability
03 · Supply Chain & OEM Layer Procurement · Multi-OEM Coordination · Reverse Logistics
1M+ Global Active & Passive Device Inventory Heritage
1,500+ Multi-Site I&C Locations Successfully Commissioned
2-Hr CTR Mission-Critical Hardware Call-To-Repair SLA

Technical Capabilities

Core architecture and delivery pillars.

01

Active & Passive ICT Infrastructure Supply & Procurement

Turnkey sourcing, staging, and logistics for routers, switches, servers, storage arrays, firewalls, optical transceivers, patch panels, racks, and structured copper/fiber cabling.

02

Multi-Site Installation & Commissioning (I&C) & SBD Support

Rapid site surveys, rack mounting, power/grounding verification, OS/license loading, cluster cabling, testing, customer validation, and formal signoff across ratusan distributed sites.

03

Multi-OEM Preventive & Reactive AMC (2-Hour CTR SLA)

24x7x365 hardware and OS-level maintenance across Cisco, Juniper, Brocade, EMC, F5, HPE, Radware, Oracle, Fortinet, Check Point, Citrix, and Fujitsu with 2-hour Call-To-Repair SLAs.

04

Non-IT & Passive Infrastructure: Fiber, UPS & End-User Systems

End-to-end optical fiber splicing and OTDR testing, enterprise UPS and backup power banks, precision rack cooling, and fleet-wide end-user compute supply, imaging, and setup.

05

Ready-to-Deploy L1–L4 Hands & Feet Field Engineering

Skilled on-ground engineers for physical diagnostics, module swaps, console recovery, firmware upgrades, and remote operational service support.

06

3-Layer Governance: Supply Chain, OEM Coordination & Reverse Logistics

Integrated planning & procurement, forward/reverse logistics, local spare-parts depot management, RMA repairs, roster management, and Time & Materials (T&M) accountability.

Enterprise & Carrier Scenarios

Where this practice drives measurable sovereign and commercial value.

ENTERPRISE SCENARIO 01

1,500+ Location Public Sector Active & Passive I&C Rollout

Turnkey Installation & Commissioning across 1,500+ sites managing an inventory of 10,000+ active and passive network devices with full testing, validation, and customer signoff.

ENTERPRISE SCENARIO 02

Multi-OEM Telecom & Enterprise Data Center AMC (3,000+ Assets)

24x7x365 proactive and reactive maintenance of high-end servers, SAN storage, routers, switches, and RHEL OS across Brocade, EMC, F5, Juniper, HPE, Radware, and Oracle.

ENTERPRISE SCENARIO 03

Regional Fibernet & Block-Level Optical Connectivity

Connecting thousands of distributed municipal and enterprise endpoints to core data centers via IP-MPLS, optical fiber, EMS onboarding, and HLD/LLD engineering.

ENTERPRISE SCENARIO 04

Enterprise Campus UPS, Structured Cabling & End-User Refresh

Supplying and commissioning redundant UPS power plants, Cat6A/OM4 fiber backbones, and thousands of pre-imaged corporate workstations across UAE commercial towers.

Deliverables & Architecture

Active & passive ICT supply, multi-site I&C, L1–L4 Hands & Feet, 24/7 multi-OEM AMC, fiber/UPS engineering, and reverse logistics.

  • Site Survey Reports, Bill of Materials (BoM) & HLD/LLD Cabling Diagrams
  • Commissioned Active/Passive Hardware, Optical Fiber & Enterprise UPS Systems
  • Customer Acceptance Test (CAT) Certificates & Inventory Asset Register
  • Local Spare-Parts Depot Allocation & Reverse Logistics RMA Workflow
  • 24x7x365 Helpdesk Access, SLA Monitoring Portal & Monthly Review Dossiers

Implementation Methodology

PHASE 01

Site Survey, Planning & Procurement

Physical site audits, active/passive BoM finalization, OEM coordination, and logistics staging.

PHASE 02

Installation & Commissioning (I&C)

Rack/cabling setup, fiber splicing, UPS commissioning, device configuration, and link validation.

PHASE 03

Testing, Validation & Customer Signoff

Executing stress tests, OTDR fiber traces, power failover checks, and formal UAT/CAT signoff.

PHASE 04

24/7 AMC, Helpdesk & Reverse Logistics

Continuous SLA monitoring, L1–L4 field dispatch, preventive maintenance, and RMA depot swaps.

✦ Sovereign Security, ISO Standards & UAE Compliance

Engineered to exceed UAE regulatory mandates and global ISO benchmarks.

Every engagement is governed under ISO 27001:2022 (Information Security), ISO 20000-1:2018 (IT Service Management), and ISO 9001:2015 quality frameworks, adhering strictly to UAE Federal Decree-Law No. 45/2021 (PDPL) and Dubai Electronic Security Center (DESC) mandates.

ISO/IEC 27001:2022 ISO/IEC 20000-1:2018 ISO 9001:2015 UAE PDPL & DESC Aligned

Frequently Asked Questions

Frequently Asked Questions

Can you maintain out-of-warranty or multi-vendor hardware under a single AMC contract?

Yes. Our Multi-OEM AMC consolidates servers, storage, switches, routers, and security appliances from Cisco, HPE, Dell EMC, Juniper, F5, Brocade, NetApp, and Oracle under one unified 24x7x365 SLA backed by our local spare-parts depot.

Do you handle passive and Non-IT infrastructure such as optical fiber and UPS?

Yes. We supply, install, commission, and maintain passive structured cabling, long-haul and campus optical fiber, enterprise UPS power banks, racks, and end-user devices.

How does your 3-Layer ICT Process Architecture guarantee service quality?

We separate execution into three synchronized layers: the Technical Service Layer (SLA monitoring & delivery), the Helpdesk Layer (roster & ticket resolution), and the Supply Chain Layer (procurement, OEM coordination & reverse logistics), eliminating bottlenecks.

Request Consultation

Start an Enterprise Dialogue

Send a confidential brief regarding your technical scope. An executive practice director responds within one business day.

Practice Consultation Brief

Architecture review and scope opinion with our practice director.

Related Capabilities

All Enterprise Services

Telecom, 5G & ICT Infra

Telecom Engineering, 5G & OSS/BSS Solutions

Multi-OEM telecom node deployment, 2G–5G/VoLTE rollouts, Packet Core, IMS operations, CNF/VNF onboarding, and OSS/BSS support.

Nokia (CMM, NPC, AMS, Mediation)Ericsson (SAPC, ENM, Airframe)Huawei (SGSN, U2000, Packet Core)
Explore Capability Telecom Engineering, 5G & OSS/BSS Solutions
Telecom, 5G & ICT Infra

Enterprise Networking & Connectivity

High-resilience enterprise networking, SD-WAN, high-density Wi-Fi 6/7, datacenter interconnects, and redundant telecom routing.

Cisco / Juniper / Extreme / BrocadeLeaf-and-Spine Clos Data Center FabricsCarrier IP-MPLS & SD-WAN Routing
Explore Capability Enterprise Networking & Connectivity
Cloud, DevOps & Data Centers

Cloud & Hybrid Infrastructure

Sovereign multi-cloud migration, dedicated servers, hybrid estates, and high-availability disaster recovery.

AWS / Microsoft Azure / Google CloudRed Hat OpenShift (RHOCP) & OpenStackVMware vSphere & Hyper-V
Explore Capability Cloud & Hybrid Infrastructure

Need a customized architecture review or rate card?

Our practice directors will evaluate your current infrastructure, telecom nodes, or staffing requirements to provide a deterministic scope view.